The Glass and Glazing Federation

The Glass and Glazing Federation is the UK’s leading authority and campaigner for companies involved in home improvements, glazing, flat glass, plastics and applied window film industries.

As well as supporting, advising and representing members in more than 1,000 business locations, it also sets a strict Code of Good Practice for members so that the familiar GGF logo also stands as a mark of quality assurance that its members can display with pride.

Among our membership can be found professionals is all sectors of the industry including windows, doors, conservatories, flat glass, glazing components, specialist glazing (i.e. fire resistant, toughened, insulated, laminated curved etc.) extrusion, hardware and glass merchanting.

To the consumer
As well as the Code of Good Practice and the standards set in the GGF Glazing Manual, the GGF also subjects every prospective member to a vetting process, including a site visit of the company’s premises, inspection of the last three years’ accounts and taking up of references.

Our Customer Charter offers consumers:
• Advice on choice of supplier
• Advice on what products to choose
• Safeguarding of purchases
• Quality service at all times
• Continued customer care

Please see our Customer Charter page

Deposit Indemnity
All deposits paid to GGF members are protected by the GGF’s Deposit Indemnity Scheme, which covers up to £3,000 or 25% of the contract price, whichever is the lesser.

Technical consultancy
The GGF also offers a Technical Consultancy Service. Contact [link] Janet Arnold for further details and prices.

Need to know more?
The GGF produces a range of literature and videos about many aspects of glass and glazing, from safe handling of glass materials to things you need to know about having a conservatory installed. Just follow this link [link] to learn more about our list of publications.

The GGF Free Conciliation Service
What happens if the worst comes to the worst and you and a GGF member company have a disagreement that you cannot sort out between yourselves? The GGF offers a free Conciliation Service under the auspices of the Chartered Institute of Arbitrators.
However, it must be understood that the GGF cannot offer this service if litigation is in use or threatened and cannot assist on the issue of compensation.

GGF Group
In addition to the Glass and Glazing Federation (GGF), the GGF Group comprises the following companies:

Borough IT – IT Solutions www.boroughit.com

British Febestration Rating Council (BFRC) www.bfrc.org

FENSA – Self Certification for Windows and Doors www.fensa.org.uk

GGFi – Insurance www.ggfi.org.uk

GGF is a company limited by guarantee.
Registered in England no. 4063012. Registered office 44-48 Borough High Street, London, SE1 1XB